ORDER TERMS AND CONDITIONS
These Order Terms and Conditions (“Terms”) govern the placing of orders (“Order”) with iSimRS (“we”, “ us”, or “iSimRS”) for our F-SIM v2 (“Products”). Please read these Terms carefully before submitting your Order of any iSimRS Products. By submitting your Order, you agree to be legally bound by these terms.
1. Order Reservation
When placing a Order for iSimRS Products, you will be required to provide certain information, such as your name, address and contact information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. iSimRS shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information. You can update your information at any time prior to your product being shipped by logging into your account, or emailing us at any time prior to the product being shipped.
You acknowledge and agree that iSimRS may decline or delay reservations to avoid oversubscription or as it deems appropriate, provided that we will make efforts to inform you within two (2) weeks of our receipt of your Order, and that you will be entitled to a full refund of the purchase Price.
You will be charged the full Price of the Products at the time of placing the Order. If iSimRS is unable to commence shipping the Products on or before the 6 month anniversary of your placing the Order, iSimRS shall process a full refund to you. Your placing of a order constitutes your express agreement to iSimRS of charging the full Price of the Products at such time, and no refund is possible once the order has been placed with the production factory.
To clarify, no refund is possible once the order has been sent to the factory, which can be the same day as the order. Once the order has been placed with the factory, you will be notified by email and once shipped you will receive another confirmation email.
iSimRS will build Products according to the order in which the Order is received. This position does not imply receiving a particular number associated with your Products. If you cancel or forfeit your reservation in accordance with the terms of this Agreement, your position will be taken by the next person on the Product reservation list. Notwithstanding the foregoing, you acknowledge and agree that we may need to build and use Products for a variety of purposes, such as in-house and third-party testing, evaluation, and display prior to fulfilling Product reservations. Furthermore, we may in our discretion prior to fulfilling Product reservations offer for sale to the public (for instance, by auctioning off) a limited number of Products. Please consult our website or our newsletter for more information about such events.
4. Delivery Schedule
Although we will make efforts to begin delivering Products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery (ETD) is only an estimate, is subject to change, and iSimRS does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, iSimRS is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. We will provide you periodical updates with respect to such delivery schedule. If for any reason you decide that you do not wish to continue to wait for your Product, you may cancel your reservation as provided for in Section 6 below.
The purchase price (“Price”) does not include taxes and other government charges, which are your responsibility. If the Price drops after you have pre-ordered, we will refund you the difference. If the Price goes up, your order is secure at the low Price. The Order Price is valid from the moment you place the Order right up to 10 days after you receive the item. To claim a refund for the difference, email us at firstname.lastname@example.org.
You or iSimRS may cancel this reservation by terminating the Order at any time before the order is placed with the factory. Once the order has been placed with the factory your order will then be non-refundable. If you do so prior to our notice of placing the order with the factory, you will obtain a refund of the purchase Price without interest. If iSimRS cancels your reservation you will receive a full refund of the purchase Price without interest (and you will not pay any processing fee).
7. LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES WILL ISIMRS BE HELD LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OR RELATED TO THIS AGREEMENT. IN THE EVENT ISIMRS IS HELD LIABLE FOR ANY DAMAGES ARISING OUT OR RELATED TO THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY WILL BE THE FULL REFUND OF YOUR PURCHASE PRICE WITHOUT INTEREST.
8. Terms and Conditions of Sale
9. Customer Information
10. Changes to the Terms
iSimRS reserves the right to change any of the terms for any or no reason. We will provide notice of any material changes and, if you are unhappy with such changes, your sole and exclusive remedy will be to cancel your reservation as described in Section 6 above.